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Frequently Asked Questions


What is Cynergy Data?
Cynergy Data, LLC, is a leading payments processor and merchant solutions provider. Founded in 1995, Cynergy Data is a privately held company based in New York City with more than 1,200 sales representatives nationwide servicing more than 80,000 merchants in the United States. We process more than $12 billion annually in credit, debit, check conversion, and other forms of electronic payment transactions.

Why do merchants choose Cynergy Data over other processors?
  • Merchants receive all the current hardware, software and paper supplies they need.
  • We understand the processing needs of small and large businesses alike.
  • Our management has a wealth of industry expertise.
  • Cynergy Data services and programs allow greater management efficiency for merchants.
  • Enduring client relationships and cardholder security matter to us.
  • Innovative solutions like VIMAS save merchants valuable time and money.
What is VIMAS®?
Our virtual merchant application system, or VIMAS, is a proprietary software platform that allows merchants to easily and securely track their Cynergy Data accounts online. It also provides sales agents with the means to simplify their business management. VIMAS serves as the technological nucleus of all Cynergy Data product and service developments. 

Can Cynergy Data offer growth support for merchants?
Merchants seeking working capital can access Cynergy Prosperity Plus, our flexible funding solution. Through this credit card factoring service, merchants who process, merchants who process credit card transactions receive cash advances of up to 10 times their monthly processing volume (advances don't exceed $250,000). The advances are automatically deducted from daily transactions, and merchants use the money as they wish.

Who heads the company?

Marcelo Paladini, Chief Executive Officer and Co-Founder. View his bio.