Friendly Support

Find the merchant support you need when you need it. Our representatives are always ready to answer your questions and to assist you with deposits and reconciliation, account maintenance and changes, voice authorization and technical issues.

Merchant Support: (800) 933-0064

Our fully staffed support team is available by telephone Monday through Friday, from 9:00 a.m. to 9:00 p.m. (EST).

Technical Support: (866) 222-7527

Our Technical Support team is available 24 hours a day, 7 days a week, 365 days a year. Calls made after 9:00 p.m. (EST) are automatically routed to our After-Hours Support line, where a LUCY Gateway analyst will assist you.

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